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INSURANCE CONTINUING EDUCATION QUESTIONS

Question: What course can I take? I only have a health insurance license?
Answer: 

The continuing education rules for Illinois insurance producers allow licensees to take courses on any topic approved by the Illinois Department of Insurance. It does not matter whether you are licensed specifically as a producer of Life, Property, Accident/Health, Casualty or Fire and Motor insurance. You may take any of our insurance continuing education courses to earn your continuing education credit.

*Note that a licensee is not allowed to repeat the same course within a two-year renewal period. Our records will indicate which of our courses you have taken.

Question: How soon will you report my continuing education to the Department of Insurance?
Answer:  We report to the Department of Insurance daily, Monday through Friday. We must receive your answer sheet by 3:30 p.m. on Friday in order for your record to be included in the daily report. Your date of completion is the date on which we receive your answer sheet, provided you earn a passing score. Faxing your answer sheet is the fastest way to get it to us. We mail you a certificate of completion for your personal records.
Question: I want to make your 3:30 p.m. reporting deadline. Can I fax you a copy of my quiz with a copy of my check that I am putting in the mail today?
Answer:  No. If you pay by check, we cannot process your enrollment and answer sheet until your check arrives at the school. You can complete by fax if you pay with a charge card or have prepaid.
Question: If I fax over my answer sheet with a charge card payment by the close of business today, will I be in time for my renewal date tomorrow?
Answer:  Your completion date will be reported as the day we receive your successfully completed quiz, not the day that we report to the State. For example: If we receive your successful answer sheet on Monday of any given week, Monday's date will be your date of completion. The Department of Insurance must receive your completed renewal form and continuing education hours prior to your renewal date or you will be required to pay a penalty fee. The Department of Insurance recommends that you allow 15 days for processing your license.
Question: What if I don't pass?
Answer:  This course includes an open book exam. The State requires you to score 70% or higher to pass. Most people pass the exam without difficulty. If you do fail the exam, you will be permitted one additional attempt to pass an alternate exam (at no additional charge).
Question: I think I need 24 credit hours of education to renew my license; can you check this for me?
Answer:  Yes.

24 credit hours of continuing education is required for renewal. Before enrolling you in a course, we will check to see if you have any credit hours on file with the State. We will then make sure you enroll for the correct number of courses to satisfy your requirement. The State will take out 24 credit hours at the time of renewal, and any additional credit hours will remain in your record. The State will bank up to 36 credit hours in your record; you lose any extra credit hours over 36.

Beginning in 2010, Illinois insurance producers must comply with an updated requirement - Click here to learn more.

Question: Why did I receive a book in the mail.
Answer:  We are providing producers with a convenient way to complete the continuing education requirements on time and at a special price. You can take advantage of a money-saving offer by enrolling in 2 courses required at the same time, using the one book that we provided.
Question: I have one of your books from last year that I didn't use. Can I still use it?
Answer:  Possibly. We do not always renew an older course with the Department of Insurance. If you have had one of our books for a while, check with the school before completing the course(s) to be certain it is still available for credit.
Question: What if someone else in my office wants to use the same book?
Answer:  That is fine, you can pass the book along. Our special combination book has an additional enrollment form and answer sheet on the back cover that they may use. If you prefer, you may also photocopy the in-book answer sheet or the back cover.
Question: Do I need to take a Flood Insurance course?
Answer:  Illinois is requiring its insurance producers to comply with Section 207 of the Flood Insurance Reform Act of 2004. This act requires all producers selling flood insurance policies under the National Flood Insurance Program (NFIP) to be properly trained and educated about the NFIP to insure producers may best serve their clients. Our course -- Flood Insurance Training -- has been specifically developed to satisfy the training and education requirements under the Act.
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