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Response to Coronavirus (COVID-19)

Important Information  -  Please Read
Updated Monday, November 23, 2020

As the world grapples with the enormous economic and human impact of coronavirus, our hearts go out to all those affected by the outbreak of COVID-19.  At Real Estate Institute, we care deeply about the health and safety of our customers, colleagues, and members of our community. 

What State Regulators Are Doing

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The Illinois Department of Financial and Professional Regulation (IDFPR) previously announced that all professional licenses with expirations between March 30, 2020 and July 31, 2020 were extended through September 30, 2020. Similarly, the deadline for completion of post-license and/or continuing education was also extended through September 30, 2020. For real estate licensees, this change impacts Brokers (formerly 4/30/2020) and Residential Leasing Agents (formerly 7/31/2020).  This extension has now passed.  Brokers and Residential Leasing Agents who have not yet completed their education or renewed their license should seek to do so as soon as possible.  The next major renewal deadline will be April 30, 2021 for those holding a Managing Broker license.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars.

Real estate pre-license students:  Illinois' vendor for the state licensing exam, PSI, closed most of their testing centers in late March, but their website indicates that they have reopened selected locations.  Unfortunately, students have reported that although they were able to schedule an exam, they found that that the test center was still closed. We strongly encourage you review information posted at their website, and if you do schedule an exam, consider contacting the test site directly to ensure they are open. Please contact PSI with any questions regarding the scheduling or rescheduling of upcoming licensing exams.  On August, 3, 2020 PSI released a dedicated call center team to serve Illinois real estate candidates; candidates are encouraged to call (855) 340-3893 with any scheduling questions or concerns.  

Real Estate Institute continues to offer online proctored exams so that our students may complete courses and be prepared to pass the state exam.  Note that availability of exams is limited, so we encourage you to schedule in advance.  We're also offering  weekly live Q & A live webinar sessions to help prepare broker pre-license students for their exams.

The Illinois Department of Insurance (DOI) has announced that public adjusters, who require ethics training, and new license candidates, who require pre-license education, may attend via webinar (in addition to classroom programs). This temporary order is scheduled to expire on December 12, 2020.

Our in-person classes have resumed at some of our locations (with limited seating and other safety requirements). In addition, we have expanded our schedule of live webinars to provide more convenient attendance options.

On April 20, 2020 the Illinois MCLE Board published this memo, explaining that attorneys with last names A-M, whose two-year reporting period ends on June 30, 2020, were permitted a free three month extension to complete their CLE requirement. Note attorneys who chose to take advantage of this extension were required to take action and report that they were "not yet completed" by the regular deadline.  Attorneys with any questions should contact the MCLE Board at (312) 924-2420.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars and on-demand online courses.

The Nationwide Mortgage Licensing System (NMLS) has indicated that Prometric test centers in North America have reopened and are serving SAFE exam candidates. Additional details can be found in this notice and on their NMLS COVID-19 Response Page.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars.

What We're Doing

Real Estate Institute understands the importance and urgency of actions that everyone must take to limit the spread of the COVID-19 virus.  We are complying with Illinois' phased reopening plans.

In-Person Classes

Out of an abundance of caution and in accordance with Tier 3 of the "Restore Illinois Mitigation Plan" we have temporarily suspended all in-person classes effective Tuesday, November 24, 2020We anticipate resuming in-person classes on January 4, 2021.  We will continue to monitor state guidance and update this page should this date change.  

We continue to offer an expanded schedule of live webinars to serve students who want to take advantage of our popular classes from the comfort of their homes.  Students who are enrolled in live in-person classes are permitted to transfer to a live webinar or other online equivalent at no charge.  We have contacted all impacted students to assist in the transition of their program.

We appreciate your understanding as we assist all students in fulfilling their educational requirements from home while closing our facilities to limit possible spread of COVID-19.  If you have any questions about our classes, we encourage you to contact us.  

Proctored Examinations

Rest assured that we recognize the importance of timely exam administration and course completion.  We are taking reasonable steps to accommodate all of our students. 

Real estate pre-license students may take their proctored final examinations remotely from the comfort and safety of their homes.  Information on this remote option and technical requirements can be reviewed here Students may schedule these exams by logging into their Student Portal.  If you don't see an option to schedule your exam, please contact us for assistance.  Note: because of the demand for these online exams, students may be required to schedule exam a few weeks out, we encourage you to check back often for any last minute cancellations that may open up sooner testing slots.  

In June, we began offering a limited number of in-person pre-license and continuing education exams at our facilities however these in-person exams have been suspended beginning Tuesday, November 24, 2020.  We anticipate resuming in-person exams in January 2021, check back here for updates.

Our Facilities

Although we began reopening our facilities in a limited capacity in June, effective Tuesday, November 24, 2020 our facilities will once again be closed to the pubic.  We have taken these steps in an effort to limit the spread of the COVID-19 virus.  We encourage you to contact us for course enrollment and subsequent support by phone, chat, or e-mail.  We anticipate our offices will reopen on January 4, 2021.

We care about the safety of all visitors entering our facilities.  Upon reopening, all visitors will be required to wear a face covering for the duration of their visit, including while seated in class.  We will also continue enhanced cleaning protocols within our facilities.  If you are scheduled for an in-person event and do not feel well, please stay home.  If you test positive for COVID-19 after attending an in-person event we ask that you contact us immediately so we can conduct appropriate contract tracing. 

Our Staff

We recognize that many of our customers are counting on us to provide uninterrupted training programs that may be required for employment or license renewal.  To that end, our team continues to be available for student registration and academic support. We will continue to promptly report course completions to regulators and provide certificates/transcripts by e-mail.

All of our staff continue to deliver services while working from home.  We remain available to support our existing and prospective students.  

All self-study and online courses continue to be available and supported without interruption.  In fact, we have extended our call center hours through 7:00 p.m. (Central) from Monday - Thursday, to ensure that students attending evening webinars can reach our team for support, as needed.  Additionally, we are open some limited Saturday's to support students with enrollment and support needs.


We are continuing to fulfill requests for printed materials, but shipping may be delayed by a few days. Nearly all of our programs that include printed materials also include an online/digital equivalent, which may be accessed in our student portal.

What Should You Do Now

If you're not yet enrolled, we encourage you to do so by phone or online.  There is no need to visit us in-person.  We have made temporary changes to our school policies to ensure hassle-free rescheduling and transfers, should you need to make changes.

If you enrolled in a program with in-person classes that was cancelled due to the previous "stay at home" order or recent resurgence mitigation plan and have not yet rescheduled or transferred to an online equivalent program, please contact us to coordinate.

If you're currently enrolled in a self-study or online program (including live webinars), no changes are planned. 

Updates & Communication

We will frequently update this page, so check back here for updates.

Thank you for your understanding and please do not hesitate to contact us with questions.