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Response to Coronavirus (COVID-19)

Important Information  -  Please Read
Updated Friday, July 30, 2021

As the world continues to grapple with the enormous economic and human impact of coronavirus, our hearts go out to all those affected by the outbreak of COVID-19.  At Real Estate Institute, we care deeply about the health and safety of our customers, colleagues, and members of our community. 

What State Regulators Are Doing

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Our in-person classes have resumed (with reduced seating and other safety requirements). We continue to offer our popular live webinars.

Real estate pre-license students:  Illinois' vendor for the state licensing exam, PSI, closed most of their testing centers in late March 2020, but their website indicates that they have reopened most locations.  Unfortunately, students have reported that although they were able to schedule an exam, they found that that the test center was still closed. We strongly encourage you to review the information posted on their website, and if you do schedule an exam, consider contacting the test site directly to ensure they are open. Please contact PSI with any questions regarding the scheduling or rescheduling of upcoming licensing exams. On August 3, 2020, PSI released a dedicated call center team to serve Illinois real estate candidates; candidates are encouraged to call (855) 340-3893 with any scheduling questions or concerns.  

Real Estate Institute continues to offer online proctored exams so that our students may complete courses and be prepared to pass the state exam.  We're also offering  weekly live Q & A live webinar sessions to help prepare broker pre-license students for their exams.

Our in-person classes have resumed at some of our locations (with limited seating and other safety requirements). In addition, we have expanded our schedule of live webinars to provide more convenient attendance options.

On April 20, 2020, the Illinois MCLE Board published this memo, explaining that attorneys with last names A-M, whose two-year reporting period ends on June 30, 2020, were permitted a free three-month extension to complete their CLE requirement. Note attorneys who chose to take advantage of this extension were required to take action and report that they were "not yet completed" by the regular deadline. Attorneys with any questions should contact the MCLE Board at (312) 924-2420.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars and on-demand online courses.

The Nationwide Mortgage Licensing System (NMLS) has indicated that Prometric test centers in North America have reopened and are serving SAFE exam candidates. Additional details can be found in this notice and on their NMLS COVID-19 Response Page.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars.

What We're Doing

Real Estate Institute understands the importance and urgency of actions that everyone must take to limit the spread of the COVID-19 virus.  We are following the recommended guidance provided by the CDC and Illinois Department of Public Health.

In-Person Classes

We have resumed most in-person classes.  We will add classes to our schedule over the coming months, as we look to restore our full schedule of classes at all locations.  All in-person classes will follow special safety precautions including reduced capacities, spacing out our classroom seating for social distancing, enforcing mandatory mask requirements and enhanced cleaning protocols. 

We continue to offer an expanded schedule of live webinars to serve students who want to take advantage of our popular classes from the comfort of their homes.  Students who are enrolled in live in-person classes are permitted to transfer to a live webinar or other online equivalent at no charge.  We strongly encourage students to consider an online option to fulfill their educational requirements to reduce the number of individuals in our facilities to limit the possible spread of COVID-19.  If you have any questions about our classes, we encourage you to contact us.  

Proctored Examinations

Rest assured that we recognize the importance of timely exam administration and course completion.  We are taking reasonable steps to accommodate all of our students. 

Real estate pre-license students may take their proctored final examinations remotely from the comfort and safety of their homes.  Information on this remote option and technical requirements can be reviewed here Students may schedule these exams by logging into their Student Portal.  If you don't see an option to schedule your exam, please contact us for assistance. 

We are now accepting a limited number of reservations for in-person exams, see student portal for additional information and to schedule an in-person exam appointment.

Our Facilities

Our Niles and Lincoln Park facilities have resumed limited operations however we encourage you to contact us for course enrollment and subsequent support by phone, chat, or e-mail.  We are requesting only those individuals scheduled for in-person events visit our facilities, however if you need to visit us for other reasons we ask that you contact us to confirm hours for available services. 

We care about the safety of all visitors entering our facilities.  All visitors will be required to wear a face covering for the duration of their visit, including while seated in class.  We will also continue enhanced cleaning protocols within our facilities.  If you are scheduled for an in-person event and do not feel well, please stay home.  If you test positive for COVID-19 after attending an in-person event we ask that you contact us immediately so we can conduct appropriate contract tracing. 

Our Staff

We recognize that many of our customers are counting on us to provide uninterrupted training programs that may be required for employment or license renewal.  To that end, our team continues to be available for student registration and academic support. We will continue to promptly report course completions to regulators and provide certificates/transcripts by e-mail.

All of our staff continue to deliver services in a hybrid capacity with some working from home.  We remain available to support our existing and prospective students.  

All self-study and online courses continue to be available and supported without interruption. 

Shipping

We are continuing to fulfill requests for printed materials, but shipping may be delayed by a few days. Nearly all of our programs that include printed materials also include an online/digital equivalent, which may be accessed in our student portal.

What Should You Do Now

If you're not yet enrolled, we encourage you to do so by phone or online.  There is no need to visit us in-person.  We have made temporary changes to our school policies to ensure hassle-free rescheduling and transfers, should you need to make changes.

If you're currently enrolled in a self-study or online program (including live webinars), no changes are planned. 

Updates & Communication

We will frequently update this page, so check back here for updates.

Thank you for your understanding and please do not hesitate to contact us with questions.