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Response to Coronavirus (COVID-19)

Important Information  -  Please Read
Updated Thursday, March 24, 2022

As the world continues to grapple with the enormous economic and human impact of coronavirus, our hearts go out to all those affected by the outbreak of COVID-19.  At Real Estate Institute, we care deeply about the health and safety of our customers, colleagues, and members of our community. 

What State Regulators Are Doing

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Real estate pre-license students:  Illinois' vendor for the state licensing exam, PSI, indicates that they have reopened most of their test center locations.   PSI also offers Illinois exam candidates an option to take an online licensing examination.  For information about PSI's COVID-19 response, please view the information posted on their website.  Please contact PSI with any questions regarding the scheduling or rescheduling of upcoming licensing exams. PSI has a dedicated call center team to serve Illinois real estate candidates - call (855) 340-3893.  

Real Estate Institute continues to offer online proctored exams so that our students may complete courses and be prepared to pass the state exam.  We also offer weekly live Q & A live webinar sessions to help prepare broker pre-license students for their exams.

Our in-person classes have resumed at some of our locations (with limited seating and other safety requirements). In addition, we have expanded our schedule of live webinars to provide more convenient attendance options.

On April 20, 2020, the Illinois MCLE Board published this memo, explaining that attorneys with last names A-M, whose two-year reporting period ends on June 30, 2020, were permitted a free three-month extension to complete their CLE requirement. Note attorneys who chose to take advantage of this extension were required to take action and report that they were "not yet completed" by the regular deadline. Attorneys with any questions should contact the MCLE Board at (312) 924-2420.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars and on-demand online courses.

The Nationwide Mortgage Licensing System (NMLS) has indicated that Prometric test centers in North America have reopened and are serving SAFE exam candidates. Additional details can be found in this notice and on their NMLS COVID-19 Response Page.

Our in-person classes have resumed (with limited seating and other safety requirements). We continue to offer our popular live webinars.

What We're Doing

Real Estate Institute understands the importance and urgency of actions that everyone must take to limit the spread of the COVID-19 virus.  We are following the recommended guidance provided by the CDC, state, and county health departments.

In-Person Classes

All in-person classes will follow safety precautions in accordance with current public health guidelines.  Among other things, this may include reduced capacities, spacing out our classroom seating for social distancing, and enhanced cleaning protocols.

We continue to offer an expanded schedule of live webinars to serve students who want to take advantage of our popular classes from the comfort of their homes.  Students who are enrolled in live in-person classes are permitted to transfer to a live webinar or another online equivalent  at no charge.  We encourage students to consider an online option to fulfill their educational requirements, which helps to reduce the number of individuals in our facilities and limit the possible spread of COVID-19.   If you have any questions about our classes, we encourage you to contact us.  

Proctored Examinations

Rest assured that we recognize the importance of timely exam administration and course completion. 

Real estate pre-license students may take their proctored final examinations remotely from the comfort and safety of their homes.  Information on this remote option and technical requirements may be reviewed here  Students may schedule these exams by logging into their Student Portal.  If you don't see an option to schedule your exam, please contact us for assistance. 

We are now accepting a limited number of reservations for in-person exams, see the student portal for additional information and schedule an in-person exam appointment.

Our Facilities

Our Niles and Chicago Lincoln Park/Lakeview facilities have resumed operations, but we encourage you to contact us for course enrollment and support by phone, chat, or e-mail.  If you will be visiting our offices to enroll or for other reasons, please contact us in advance to confirm hours and available services. 

We care about the safety of all visitors entering our facilities.  If you are scheduled for an in-person event and do not feel well, please stay home. 

In accordance with current requirements in Illinois, face masks are no longer required, but visitors are encouraged to make a conscious decision regarding their health and safety and wear a face-covering if appropriate.   We ask that everyone be respectful of one another’s decisions.  Harassment regarding masking/non-masking will not be tolerated. 

If you test positive for COVID-19 after attending an in-person event we ask that you contact us immediately so we can conduct appropriate contract tracing and notify others who may be affected. 

Our Staff

We recognize that our customers are counting on us to provide uninterrupted training programs that may be required for employment or license renewal.  Our staff continues to be available for student registration and academic support. We will promptly report course completions to regulators and provide certificates/transcripts by e-mail.

Our staff continues to deliver services in a hybrid capacity, with many employees working remotely.  Regardless, we remain available to support our existing and prospective students.  

Shipping

Printed course materials are shipping in a timely manner, but there has been some inconsistency with USPS mail pickup and delivery.  Nearly all of our programs that include printed materials also include an online/digital equivalent, which may be accessed in our student portal.

What Should You Do Now

If you're not yet enrolled, we encourage you to do so by phone or online.  There is no need to visit us in-person. 

If you're currently enrolled in a self-study or online program (including live webinars), no changes are planned. 

Updates & Communication

We will frequently update this page, so check back here for updates.

Thank you for your understanding and please do not hesitate to contact us with questions.