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Response to Coronavirus (COVID-19)

Important Information  -  Please Read
Updated Tuesday, September 22, 2020 at 3:30 p.m. (central)

As the world grapples with the enormous economic and human impact of coronavirus, our hearts go out to all those affected by the outbreak of COVID-19.  At Real Estate Institute, we care deeply about the health and safety of our customers, colleagues, and members of our community. 

What State Regulators Are Doing

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The Illinois Department of Financial and Professional Regulation (IDFPR) previously announced that all professional licenses with expirations between March 30, 2020 and July 31, 2020 were extended through September 30, 2020. Similarly, the deadline for completion of post-license and/or continuing education is also extended through September 30, 2020. For real estate licensees, this change impacts Brokers (formerly 4/30/2020) and Residential Leasing Agents (formerly 7/31/2020).

Our in-person classes have resumed (with limited seating and other requirements). We continue to offer our popular live webinars.

Real estate pre-license students:  Illinois' vendor for the state licensing exam, PSI/AMP, closed most of their testing centers in late March, but their website indicates that they have reopened selected locations.  Unfortunately, students have reported that although they were able to schedule an exam, they found that that the test center was still closed. We strongly encourage you review information posted at their website, and if you do schedule an exam, consider contacting the test site directly to ensure they are open. Please contact PSI/AMP with any questions regarding the scheduling or rescheduling of upcoming licensing exams.  On August, 3, 2020 PSI/AMP released a dedicated call center team to serve Illinois real estate candidates; candidates are encouraged to call (855) 340-3893 with any scheduling questions or concerns.  

Real Estate Institute continues to offer online proctored exams so that our students may complete courses and be prepared to pass the state exam.  Note that availability of exams is limited, so we encourage you to schedule in advance.  We're also offering new, live Q & A sessions to help prepare students for their exams.

The Illinois Department of Insurance (DOI) has announced that public adjusters, who require ethics training, and new license candidates, who require pre-license education, may attend via webinar (in addition to classroom programs). This temporary order is scheduled to expire on October 17, 2020.

Our in-person classes have resumed at some of our locations (with limited seating and other requirements). In addition, we have expanded our schedule of live webinars to provide more convenient attendance options.

On April 20, the Illinois MCLE Board published this memo, explaining that attorneys with last names A-M, whose two-year reporting period ends on June 30, 2020, are permitted a free three month extension to complete their CLE requirement. Note attorneys who chose to take advantage of this extension were required to take action and report that they were "not yet completed" by the regular deadline.  Attorneys with any questions should contact the MCLE Board at (312) 924-2420.

Our in-person classes have resumed (with limited seating and other requirements). We continue to offer our popular live webinars.

The Nationwide Mortgage Licensing System (NMLS) has indicated that Prometric test centers in North America have reopened and are serving SAFE exam candidates. Additional details can be found in this notice and on their NMLS COVID-19 Response Page.

Our in-person classes have resumed (with limited seating and other requirements). We continue to offer our popular live webinars.

What We're Doing

Real Estate Institute understands the importance and urgency of actions that everyone must take to limit the spread of the COVID-19 virus.  We are complying with Illinois' phased reopening plans.

In-Person Classes

In June we began resuming some in-person classes.  We will adding classes to our schedule over the coming months, as we look to restore our full schedule of classes at all locations.  All in person classes will follow special safety precautions including lower capacity, spacing out our classroom seating for social distancing, enforcing mandatory mask requirements and enhanced cleaning protocols.  Refreshments and sponsored lunches have been temporarily suspended (when applicable).

We are contacting all students by phone at least one week before scheduled classes to confirm the class is continuing as scheduled and that students still want to attend.  (Rescheduling is permitted.)

We continue to offer an expanded schedule of live webinars to serve students who want to take advantage of our popular classes from the comfort of their home.

If you have any questions about our classes, we encourage you to contact us.  

Proctored Examinations

Rest assured that we recognize the importance of timely exam administration and course completion.  We are taking reasonable steps to accommodate all of our students. 

Real estate pre-license students may now take their proctored final examinations remotely from the comfort and safety of their home.  Information on this remote option and technical requirements can be reviewed here.  Students that wish to take advantage of this option can log into their Student Portal and schedule their examination.  If you don't see an option to schedule your exam, please contact us for assistance.

In June, we began offering a limited number of in-person pre-license and continuing education exams at our facilities.  Students may also schedule these exams by logging into their Student Portal.

Our Facilities

Our Niles facility has resumed limited operations.  Our lobby is open Monday – Friday from 8:00 a.m. to 4:00 p.m. to assist students with questions and/or enrollment.  On Tuesdays and Thursdays we are available until 9:00 p.m. to support students attending evening classes at our Niles facility.

Our Lincoln Park location will be open by appointment only and when in-person classes or exams are scheduled.  Scheduled office hours will resume soon.  Check back for updates.

We care about the safety of all visitors entering our facilities.  All visitors will required to wear a face covering for the duration of their visit, including while seated in class.  We have also put in place enhanced cleaning protocols within our facilities.

Our Staff

We recognize that many of our customers are counting on us to provide uninterrupted training programs which may be required for employment or license renewal.  To that end, our team continues to be available for student registration and academic support. We will continue to promptly report course completions to regulators and provide certificates/transcripts by e-mail.

All of our staff (who are not in the office) continue to deliver services while working from home.  We remain available to support our existing and prospective students.  

All self-study and online courses continue to be available and supported without interruption.  In fact, we have extended our call center hours through 7:00 p.m. (central) from Monday - Thursday, to ensure that students attending evening webinars can reach our team for support, as needed.  Additionally, we're now open half days on Saturday to support students with enrollment and support needs.


We are continuing to fulfill requests for printed materials, but shipping may be delayed by a few days. Nearly all of our programs that include printed materials also include an online/digital equivalent, which may be accessed in our student portal.

What Should You Do Now

If you're not yet enrolled, we encourage you to do so by phone or online.  There is no need to visit us in-person.  We have made temporary changes to our school policies to ensure hassle-free rescheduling and transfers, should you need to make changes.

If you had previously enrolled in a program with class that was cancelled due to the "stay at home" order and have not yet rescheduled or transferred to an online equivalent program, please contact us to coordinate.

If you're currently enrolled in a self-study or online program (including live webinars), no changes are planned. 

Updates & Communication

We will frequently update this page, so check back here for updates.

Thank you for your understanding and please do not hesitate to contact us with questions.